Florida’s Space Coast Office of Tourism

Website Privacy Policy

Last Update: November 30, 2021

Florida's Space Coast Office of Tourism is committed to safeguarding your privacy. By visiting this Site, you agree to the terms of this Privacy policy and consent to the data practices described in this Privacy Policy.  If you do not agree with the data practices described in this Privacy Policy, please do not use the Site. 

Who we are
Florida’s Space Coast Office of Tourism is a tourism promotion agency that is also a department of Brevard County, Florida, a political sub-division of Florida, and is subject to Florida’s broad public records laws.

Collection of Information
Florida's Space Coast Office of Tourism only collects the personal data that is necessary to provide the information or services requested by an individual.  "Personal Data” refers to any information that would reveal the identity of the person or entity who provided the information, and some information you do not directly provide that comes to us through computer interaction.  By accessing this site, you voluntarily consent to provide the personal data that we collect and process.  In the event you wish to withdraw your consent to the data practices described in this policy, please stop visiting the Site.  You may also wish to exercise other rights you may have as described below.  

Use of Information
Florida's Space Coast Office of Tourism uses the collected information to respond appropriately to your requests, to improve our website, for research purposes, and to comply with any legal obligations to which we are subject or to ensure the necessary performance of a contract.  

Disclosure of Information
Florida’s Space Coast Office of Tourism does not sell or rent any information you provide. E-mail or other information requests sent through the web site may be maintained or forwarded to the appropriate agencies in order to respond to the request.  All information you provide is considered a public record under Florida’s public records law, and it may be made available to anyone upon request, unless the information is otherwise exempt or confidential under the law.  Under Florida law, e-mail addresses are public records.  If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing. Florida’s Space Coast Office of Tourism is a tourist promotion agency and section 125.0104 (9)(d), Florida Statutes allows Florida’s Space Coast Office of Tourism to exempt from public disclosure the information you provide if it would reveal your identity and is obtained as a response to a sales promotion effort, an advertisement, or a research project.  Information collected from you is retained until scheduled for regular destruction in accordance with State Statute.  

What kinds of Personal Data do we collect?
We receive and store any information you enter on the Site or provide to us in any other way, including when registering for a mailing list, requesting Florida’s Space Coast Office of Tourism services, making payments or other activities as provided in your comments and requests.

The Site provides online services and may give you the ability to sign up to receive the latest Space Coast Office of Tourism information directly to your email inbox or mobile device, usually via text messages.  We will collect the Personal Data that you or your computer/device provides to us in the course of signing up. The information collected will vary but typically includes Personal Data, such as:

•    your first and last name
•    your e-mail address
•    your mailing address (including city, state or province, and zip or postal code)
•    telephone numbers
•    when you click an ad or see an ad impression

Information You do not Directly Provide
Even if you do not explicitly provide us with information, we may collect certain personal data when you interact with the Site.  For example, our computer servers may keep an activity log that tracks all visitors to the Site.  The information in the activity log may be anonymous and therefore may not identify you individually, however such information, in conjunction with other information that we hold, may also be capable of identifying you and so may constitute Personal Data. The information our computer server collects may include among other data:

•    your IP address
•    your registered domain or home server
•    time and date of access
•    web page(s) visited
•    number of clicks
•    the content, features, and activities that you access and participate in on the Site
•    software crash reports
•    type of browser used
•    the nature of the device from which you are visiting the Site (e.g., a computer or a mobile device)
•    session identification number
•    search terms, search results
•    access times
•    referring website’s address(es)

We may collect this information passively using technologies such as standard server logs, cookies (see below), and clear GIFs (also known as “web beacons”).  We use passively-collected information to administer, operate, and improve the Site and our other services and systems, to improve the effectiveness of advertising on the Site, and to provide advertisements and other content that is tailored to you.

If, by virtue of applicable laws in your country, any of the information gathered through these passive means constitutes or includes Personally Identifiable Information, or if, through linking or associating any information gathered through passive means with any other personal information, we treat the combined information as Personally Identifiable Information, the terms of this Privacy Policy will apply.  Otherwise, we use and disclose information collected by passive means in aggregate form or otherwise in a non-personally identifiable form.

Who processes your Personal Data?
For the purposes of applicable data protection legislation, Florida’s Space Coast Office of Tourism is the data controller of your Personal Data. You will find our contact details in the “Contact” section at the end of this Privacy Policy.

How long do we keep your Personal Data?
The period for which we retain Personal Data varies according to the use of that information.  In some cases, there are legal requirements to keep certain data for a minimum period of time.  Unless specific legal requirements dictate otherwise, we will retain Personal Data no longer than is necessary for the purposes for which the Personal Data were collected and processed.

European data and transfers outside of the European Economic Area
The Site is published in the United States and is governed by United States law.  If you are located within the European Union at the time of visiting our site, or if you are a resident or citizen of the European Union, you should be aware that your Personal Data will be collected in the United States.  With respect to information you provide to us, we rely on, among other things, your explicit consent to collect the data.

Please be informed that, although we are committed to protecting and respecting your data protection and privacy rights and we have implemented technical and organizational measures to ensure your Personal Data is protected, your Personal Data will be transferred to other jurisdictions in the absence of any adequacy decision issued by the European Commission or similar appropriate measure.  You should know that each jurisdiction can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own jurisdiction.  Also, we may transmit your data from the United States to other countries or jurisdictions in connection with storage and processing of data, fulfilling your requests, and operating the Site.  You acknowledge these risks and consent to our transmitting your Personal Data.

European citizen privacy rights

Your rights regarding the Personal Data we hold on you depend on the applicable laws in your country. If you are a European citizen or resident or visit our website from within the European Union, you have the right to request that we:

•    provide you with information regarding whether we process your data, including details relating to such processing
•    correct any inaccurate data we might have about you without undue delay
•    complete any incomplete information that we might have about you
•    under certain circumstances, erase your personal data without undue delay
•    under certain circumstances, be restricted from processing your data
•    under certain circumstances, furnish you with the personal data which you provided us within a structured, commonly used and machine-readable format

While we process your Personal Data solely on the basis of your consent, European citizens, residents and those visiting our website from within the European Union have the right to withdraw consent to our processing Personal Data at any time.  This will not affect the lawfulness of our processing before the withdrawal.  European citizens, residents and those visiting our website from the European Union also have the right to lodge a complaint with your data protection supervisory authority.

The exercise of the above rights might be subject to certain conditions and we might require further information from you before we can respond to your request.

Exercising your rights, managing information, and opting out
You may always opt-out of receiving future e-mail or digital messages, such as text messages, from us or request that your information be removed from the Site by contacting us at the address provided below.  Please be aware that if you opt-out of receiving e-mail or digital messages from us, it may take up to ten (10) business days for us to process your opt-out request, and you may receive e-mail or digital messages from us during that period.  Additionally, even after you opt-out from receiving messages from us, you may continue to receive administrative messages from us regarding our Site.

You can exercise any of your rights by making a request to us at the contact information provided in the “Contact” section. For European citizens, please consult the “European citizen privacy rights” section above for your rights and additional considerations.

Security
The security of your information is extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect personal data from unauthorized access, disclosure, use and modification.  From time to time, we review our security procedures to consider appropriate new technology and methods.  Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.  We may scan messages automatically and check for spam, viruses, phishing and other malicious activity, illegal or prohibited content or violations of our agreements, this privacy notice or our other policies.

Your Responsibilities for Accurate Data
You are responsible for the information you provide or make available to the Site, and you must ensure it is honest, truthful, accurate and not misleading in any way; does not contain material that is obscene, defamatory, or infringing on any rights of any third party; does not contain malicious code; and is not otherwise legally actionable.  If you provide any personal data concerning any other person, such as individuals you provide as references, you are responsible for providing any notices and obtaining any consents necessary for the Site to collect and use personal data as described in this notice before you provide it to the Site.  The Site is not intended for use by children which are people under 18 years of age.

Opt-Out Ability
You have the ability to opt-out of receiving promotional emails from us by selecting “unsubscribe” on an email or sending an email with your request to info@visitspacecoast.com.org. This does not apply to emails deemed necessary to the conduction of business between Brevard County Government and your organization.

Changes to Privacy Policy
We may occasionally update our Privacy Policy.  When we do, we will also revise the “last updated” date at the beginning of the Privacy Policy.  Your continued use of the Site after such changes will be subject to the then-current policy.  If we change this Privacy Policy in a manner that is materially less restrictive of our use or disclosure of your Personal Data, we will use reasonable efforts to notify you of the change and to obtain your consent prior to applying the change to any Personal Data that we collected from you prior to the date the change becomes effective.  We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and disclose Personal Data.

Cookies
In order to enhance the features of our site, we use cookie technology. Cookies are short and simple text files that are stored on a user's computer hard drive by websites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this site is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a website attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer. If such cookie data is not exempt or confidential under Florida law, it may be disclosed in response to a public records request.

Demographic Data

On this website, we collect demographic data from Google's Interest-based advertising with Google Analytics. Visitors can opt-out of Google Analytics for Display advertising (link is external) and customize Google Display Network ads using the ads setting.  

Action Tags
Action tags, which are also known as Web beacons or pixel tags, are small invisible images that are placed in certain areas of our website. When an action tag is triggered by someone using our website, that information is logged in an external vendor system and is linked to that user’s anonymous cookie ID. We use action tags to gather information about our website and to improve our website so that it can better meet your needs. If such action tags are not exempt or confidential under Florida law, it may be disclosed in response to a public records request.

Collection of Information by Third Parties
We work with third parties to serve advertisements about the Space Coast across the web. These third parties may use tracking technologies to collect anonymous data about users who view or interact with advertisements or our website. When you interact with, view, or click on an advertisement or visit our website, the third-party might collect non-personally identifiable information about you, such as an anonymous cookie ID, the specific advertisement that you clicked on, and the time and place of delivery.

Third parties may use tracking technologies, such as cookies and action tags when serving advertisements. These common technologies are used for auditing, research, and reporting purposes. Third-party cookies and action tags are subject to the privacy policy of the company placing them. For information about opting out of third-party cookies, you may visit the Network Advertising Initiative at www.networkadvertising.org (link is external). You can adjust your Web browser to refuse all new cookies, to notify you whenever you are about to receive a new cookie or to disable cookies completely. Most web browsers also offer users the ability to control the placement and duration of third-party cookies. Search for "cookies" under the web browser's Help menu for more information on cookie management features available.

Location-based services
If you access the Site from a computer or mobile device, the Site may try to access your location in order to tailor your experience with the Site based on your location (“Location-based Services”), and in such an event we may collect information about the location of your device such as GPS coordinates; provided, however, only if certain features of your mobile device, such as GPS, Wi-Fi, and Bluetooth, are enabled.  If Location-based Services are enabled, we may be able to identify your location through a variety of means, including GPS location, IP address, cell tower location, geo-fencing technology, or detection by physical on-location Wi-Fi or Bluetooth sensors, as available.  Such information may constitute Personal Data.

To the extent that your location is collected through GPS, Wi-Fi, or Bluetooth sensors, such sensors, and the associated data services, may be provided by a third party, and you agree and acknowledge that such third party may access such information for the purpose of providing such data services to us.  If you choose to disable any Location-based Services on your device, you may not be able to utilize certain features of the Location-based Services.  By enabling Location-based Services on your device, you agree and acknowledge that: (1) device data we collect from you is directly relevant to your use of the Site; (2) we may provide Location-based Services related to and based on your then-current location; and (3) we may use any such information collected in connection with the provision of Location-based Services in connection with your use of the Site and as otherwise provided for in this Privacy Policy.

Collection of Personal Data from Children
Children’s privacy is of primary concern to Florida’s Space Coast Office of Tourism, and our policies and practices reflect applicable laws and regulations on children’s privacy.  This Site is not directed to children under the age of 18, and we do not knowingly collect  Personal Data from children under the age of 18.  If you are under the age of 18, you should not use this Site, and under no circumstances should you send information about yourself to us.   

Web Site Security
Florida's Space Coast is committed to the security of the information that is either available from or collected by this web site. We have taken multiple steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to, authentication, monitoring, auditing, and encryption.

Links to Other Sites
This web site has links to many other web sites. These include links to web sites operated by other government agencies, nonprofit organizations, and private businesses. Florida's Space Coast is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.
For more information, you may also access Brevard County’s privacy statement here:  https://www.brevardfl.gov/PrivacyStatement.

Indemnity
Florida’s Space Coast Office of Tourism is a department of the Brevard County, Board of County Commissioners, a political subdivision of the State of Florida.  User agrees to indemnify and hold Brevard County, Board of County Commissioners and its subsidiaries, affiliates, telecommunication providers, service providers, officers, employees, attorneys and agents harmless from any claim, liability, loss, expense or demand, including attorney's fees, related to the user's violation of the terms and conditions or the use of the services and information provided at this Web site.

Limitation of Liability
IN NO EVENT WILL BREVARD COUNTY, BOARD OF COUNTY COMMISSIONERS, ITS SUPPLIERS, ITS SERVICE PROVIDERS, OR OTHER THIRD PARTY AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO:

DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SERVICE;

ANY WEBSITES LINKED TO THE SERVICE, THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES;

CONTENT ANYWHERE ON THE INTERNET, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY;

INCLUDING WITHOUT LIMITATION THOSE DAMAGES RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION;

AGGREGATE LIABILITY OF BREVARD COUNTY GOVERNMENT OR ANY OF ITS SUPPLIERS, SERVICE PROVIDERS, OR THIRD PARTY AFFILIATES.

IN NO EVENT SHALL BREVARD COUNTY BOARD OF COUNTY COMMISSIONERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL AND EXEMPLARY DAMAGES, OR ANY DAMAGES WHATSOEVER, ARISING FROM THE USE OR PERFORMANCE OF THIS WEB SITE OR FROM ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH THIS WEB SITE, EVEN IF BREVARD COUNTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS WEB SITE, OR ANY PORTION THEREOF, YOUR EXCLUSIVE REMEDY SHALL BE TO STOP USING THE WEB SITE.

Disclaimer of Warranties
This service is provided by the Brevard County Board of County Commissioners on an “as is” basis. Neither Brevard County Board of County Commissioners nor its partners, providers, or affiliates make any representations or warranties of any kind, express or implied, as to the operation of the service, its contents, or any information made available by or through the service.

Brevard County Board of County Commissioners disclaims all warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or any infringement. Furthermore, the Brevard County Board of County Commissioners does not warrant that use of the service will not be interrupted, available at any time or from any location, secured, and error-free. Corrected defects are not warrantable and the service is not guaranteed free of viruses or other harmful components.

Jurisdictional Issues
This Privacy Policy and Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida as it is applied to contracts entered into by residents of the State of Florida including the public records law (Chapter 119, Florida Statutes). You also consent to the exclusive jurisdiction of the state courts in Brevard County, Florida, and you further consent to the exercise of personal jurisdiction of the courts therein.

If any provision(s) of this policy that is found to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Brevard County Board of County Commissioner’s failure to exercise or enforce any right or provision of the policy shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Brevard County Board of County Commissioners in writing.

The section titles in this policy are solely used for the convenience of the parties and have no legal or contractual significance. These terms and conditions constitute the entire agreement between you and the Brevard County Board of County Commissioners with respect to the subject matter herein and supersede any and all prior or contemporaneous oral or written agreements. You may not assign this agreement to any other party.

CONTACT
If you have questions about this Privacy Policy or our treatment of the information provided to us, or you have any requests relating to your data protection rights, please contact us at:

Name: Florida’s Space Coast Office of Tourism
ATTN: Website Privacy Notice     
Address: 150 Cocoa Isles Blvd. #401, Cocoa Beach, FL 32931
Phone: 321-433-4470